I've been operating a small artisan bakery, and with our unique offerings, we quickly gained attention beyond our local region. However, managing calls from different areas was becoming a hassle. That's when a fellow entrepreneur recommended a direct inward dialing service. It was a smart move, allowing customers from various regions to reach us on local numbers, which significantly eased the ordering process for them. I’d suggest looking into direct inward dialing (DID) for businesses looking to enhance customer service .