This is why you don't get a cloud contract. I only had about 10TH/s but now I have 45 cents worth of bitcoin off $1000 invested. BTW that's not enough to withdraw. Also have a small amount of ETH. Also not enough to withdraw. If I'm lucky I"ll mine enough to withdraw before before my contract ends and I'll make literally a few dollars. Less than $5 profit.
So they've stopped mining as it's not profitable. Or not making enough money after their fees. So this company now has a TON of hashing power all paid for by customers that they are making money on.
trol over your assets. That's literally the point of crypto.