Some nights it is best to put on headphones, crank them to eleven and listen.

A few hours later, your head ringing with screaming and great music, you can breathe again.

The last months have been shit for me. There is no way to say it other than that. When you think you have your feet on flat ground, you find out you are standing in quicksand and searching for a branch to hold on to.

A new hard drive, motherboard, processor, case, and power box takes over two weeks to be installed. Once back up and running, the one thing you want to do is broken. To get help for your software problem, in the age of computers answering phones when you need assistance, Emails are written and not read.

You receive the uninstall and reinstall standard email twice. You are told it's your computer and not the corporation's fault. You are said to change your new computer so their software will work, and you refuse. After almost four hours of typing, you close the tiny chat window with nothing fixed.

The next day you get another email after you put in your sixth help ticket. You receive a quick reply! Wonders never cease! This email has the secret code to chat with someone live. You take a deep breath and explain once again what is wrong.

You can not yell and scream like you want to because they can just hang up on you if you do. Corporate ensures this is clear to you as it is written in large type, which you can not miss before you log on to the live chat.

If their customer service read your note about your problems with their software, they would not get sworn at. Did they ever think of that? Am I bitter sounding? Sorry, not sorry for that.

The lady who ends up helping me can read! She asked a few questions and fixed all the issues I had in less than five minutes! Praise be!

The next day I stumbled into information not meant to be seen. Now I wait at the bottom of the well, alone and cold, for more lies to be told.